Store rating
UK
Ursula Koriath
I am very happy with the product and with the service. I had ordered the Mito Light Biohacker 3.0, the Mito Light Expert 3.0 and the Mito Light Horizontal Stand 3.0. Unfortunately I needed to return the stand since it turned out to be too bulky for my purposes. The money was returned very quickly and without questions asked. I love the product and have been using it every day. I initially needed to reduce the length of time of exposure and increase the distance to the equipment as I developed some minor side effects (headache and profuse sweating at night most likely due to increased melatonin and hormone levels) but all has subsided. I am now back to 25 minutes of exposure and feel great after only 3 weeks (much improved skin, deeper sleep and lessened pain after a knee injury) and expect more positive effects with time. I will most likely purchase additional equipment to expand my setup. Thank you for your excellent and professional customer service!
AL
Adéla, MITO LIGHT
(Administrator)
What an amazing feedback! Thank you, Ursula, very much for sharing your MITO LIGHT experience, this is very important for us. :) We are super happy that the red light therapy is such a helper to you with your overall health and better quality life. We feel very proud to see the power behind the MITO LIGHT devices. :) If you need our help anytime, please reach out to us, it will be our pleasure to assist you with all you need.
JH
Jeroen Hoefnagels
JC
Jan Ciperle
Shop is very nice and you get all information needed. The product arrived one day before it was scheduled which was extremely fast. The quality of a product is high tier. I have been using it daily since it arrived and im quite satisfied. Customer service is good and the handwritten letter gives a pleasant surprise.
I would only suggest to provide better protective goggles.
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much for your great feedback, Jan! We are really happy that you have such a positive MITO LIGHT experience. :) We are also very grateful for your suggestion, we will keep an eye on it while developing our products, thank you! If there is anything we could do for you, please reach to us, we'll be pleased to assist with all you need.
CV
Cornelia Veja
Great products and fantastic customer relationships!
AL
Adéla, MITO LIGHT
(Administrator)
Thank you for your kind words, Cornelia! It is our great pleasure to provide you with only the best products and services. :) We are here for you, so please, let us know if we could be of any further help to you.
PM
Paul Mason
Pleased with the Mito Light it seems like a quality product.
Not pleased that the discount code I had for 10% off didn't work on the European distributor so you lose a star on the rating.
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much for your nice review, Paul. It is very important for us to see your feedback, as we always aim only for the best overall customer experience. We are very sorry that the discount code didn't work. Nevertheless, if you ever decide to make another purchase with us, please let us know, we will do everything we can to make you happy. :)
K
Kadi
Superb service and the panel was delivered to Italy in just a few days. Setting up the device is quick and it comes with all the necessary info. Really happy with the instant effect on energy and excited to see how it helps with some lingering injuries in the long term :)
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much for your great review, Kadi! We are very pleased to see that you are satisfied with your new MITO LIGHT LED device and our overall service, as this is our main goal. We really appreciate that you shared your feelings with us, thank you once again. If you have any questions or need help from us, please, let us know, we'll be happy to assist. :)
DC
Diane Canale
I am so thrilled with the service from Mito. I am in the UK and received my light really quickly and well packaged. I am excited to use it regularly for all the many benefits it can have but can say that my initial use has been a revelation as within a few minutes I was feeling such a lovely sense of calm which was a really nice bonus I hadn't anticipated! Thank you Mito
AL
Adéla, MITO LIGHT
(Administrator)
What an amazing review! Thank you very much, Diane. We are so happy to hear about your pleasant experience right on your very first try. We believe this is just the beginning for you and many more great experiences are going to come with more time. We stay at your service for any future inquiries, so please don't hesitate to contact us, we'll be thrilled to help you. :)
RF
Robert Frost
Unbeatable products & service. We used to use Joovv products but, the Mito ones are exponentially better. Simply no comparison. Our products were delivered very quickly and very securely packaged. The kind hand written note was a nice touch. We highly recommend Mito!
AL
Adéla, MITO LIGHT
(Administrator)
Dear Robert, we are stunned by your beautiful review, yet not surprised that you're that happy with your new MITO LIGHT devices. :) What an amazing Monday gift from you, thank you very much. This is exactly what we're striving for, being the best among the best and bring it to you, our customers. If there is anything we could do for you or help you in the future, please, let us know, we will be thrilled to assist! :)
V
H.M. Verschoof
The delivery was fast and correct! I love the lamp, it is very sturdy but I have just received it and can’t say anything about the long term effect yet.
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much for your kind review! :) We are sure that the benefits won't let you wait for too long, and you will love all the positive effects coming your way thanks to the red light therapy. If you ever need our help, please, don't hesitate to contact us, we will be happy to assist. :)
NV
Niemas Projects VOF
ES
Elias Sannefur
Quick delivery. Very nice customer service. All good!
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much for your positive review, Elias! Great customer experience is our main goal, so we are very pleased that you are happy with your purchase. We stay at your service in case you have any question in the future. :)
JC
Jo Casteleyn
When I asked to deliver my purchase after my holiday, Mitolight just did as requested. The goods were securely packed and delivered. The setup of my purchased goods were very easy. 20 minutes later I was already using my lamp. It has become my daily routine to use the lamp since then. I have more energy and it clearly helps with my overall health, especially with my severe rheumatoid arthritis.
AL
Adéla, MITO LIGHT
(Administrator)
Thank you so much, Jo, for sharing your MITO LIGHT experience. We are very happy that the red light therapy is helping you to improve your overall health, and especially your severe arthritis. We can imagine that this must be a gamechanger for your life! If we could help you with anything, please, don't hesitate to reach us, we'll be happy to assist.
JG
Joeri Goethuys
Item was delivered Quick, friendly handwritten note came with it. Good track and trace system. Well done. The lamp is a nice quality product as well. I will buy more soon
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much for your kind words, Joeri. Each and every single reaction means a lot to us and can help us with our work. We are really happy you are satisfied with your purchase and we will gladly assist you in any further inquiries. :)
FB
Frans Bossenbroek
It was a pleasant experience to shop with you. Good support and quick delivery. The Biohacker 3.0 spreads a pleasant warmth . We hope we can enjoy the device for a long time.
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much, Frans. It is a pleasure to have you in our MITO LIGHT family! :) We are sure your Biohacker 3.0 stays with you for a really long time, and so do we - if you ever need help from us, just let us know, we stay at your service for any future assistance. :)
MB
Michał Biegalski
I bought their bulb 3.0, it's a well made, high quality product. Even though I only got it 2 weeks ago, I can already see some benefits that aren't placebo effect. It reduces inflamation (muscles, joints, tendons), speeds up recovery. Other potential advantages like better sleep, more energy, better skin health are something I'm hoping to notice soon but it's too early to conclude anything.
The bulb fantastic if you want to use it in different places or travel with it - the only downside is you need to hold it in your hand which can be bothersome as the radiatior warms up quite a bit when the lamp is on. Best solution for that is probably to buy some lamp hold, which is what I plan to do.
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much, Michał, for such positive feedback! We are so glad, you already feel these amazing benefits that red light therapy brings! :) Your Bulb 3.0 is indeed very convenient for often traveling, so we are pleased you can confirm this as well. Exactly as you said, if you prefer to have a stand for the bulb, a lamp would be a perfect solution. :) If you have any questions or need help, please, reach to us, we are here for you and stay at your service.
K
Katya
Thank you, Mitolight for the amazing customer service.
I’ve purchased the light bulb 3.0 and am very happy with it. It is made exceptionally well, everything from the cord to the actual light bulbs is of high quality. I am recommending this company and the product to all!
AL
Adéla, MITO LIGHT
(Administrator)
The pleasure is on our side, Katya! Thank you very much for your kind words and for letting people around you know about your positive experience with MITO LIGHT. We are very grateful and we appreciate it very much. :) We always strive to provide only the best products and services, so your positive feedback means a lot to us. If we could help you with anything, please, let us know, we'll be happy to advise.
MA
Marta-Madlen Alban
I am super happy with this purchase. I honestly sleep much better since using the glasses. I also loved the packaging and the delivery. I ordered them for Romania and it took less than a week. Thank you guys, you're doing a great job!
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much for letting us know about your MITO LIGHT experience, Marta-Madlen, we highly appreciate it! :) We are glad, you're happy with our overall service, even more that you feel such an improvement using the glasses. If we could help you with anything in the future, don't hesitate to contact us, we'll be pleased to do so.
PF
Pieter Frijters
GK
Graham King
The delivery was quicker than expected which was a nice surprise. After only a few days I noticed a big difference in lower back pain which is inflammation related according to my chiropractor. Also I have noticed an improvement of performance at the gym, mood improvements and more energy. I would definitely recommend.
AL
Adéla, MITO LIGHT
(Administrator)
This is brilliant, thank you very much for your awesome review, Graham! We are so proud to hear about the overall health improvement you've been experiencing so far. We believe there are even more to come. :) Please, let us know, if we could help you with anything in the future, we'll be pleased to do so.
LS
Laurynas Savickas
High quality product!
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much for your nice review, Laurynas! Our goal is to maintain only the top quality products, therefore your positive feedback means a lot to us. :) If you ever need help, please let us know, we are here for you!