Store rating
List of ratings
LJ
Leonard Jamieson
The hope was amazing. Questions asked were answered timely and honestly prior to the purchase. Dispatch was within 12 hours of the ordered being placed.
PL
Petra, MITO LIGHT
(Administrator)
Thank you so much for your kind review, Leonard!
We’re thrilled our team could answer your questions quickly and transparently, and that your order shipped within 12 hours. If you’d like any tips or settings to get started, we’re here and happy to help. Enjoy your sessions!
DQ
David Quinn
Excellent product, easy to use and aesthetically pleasing. Highly recommend.
PL
Petra, MITO LIGHT
(Administrator)
Thank you so much for the wonderful review, David! We’re thrilled to hear you find the product easy to use and love the design.
If you ever need tips, settings, or have any questions, we’re here and happy to help. Enjoy your sessions, and thank you for the recommendation!
MJ
Ms Anne Johnson
Early days regarding effectiveness
The lamp arrived very well packed and with a UK plug which was good
Delivery was slower than expected
PL
Petra, MITO LIGHT
(Administrator)
Thank you for your review and for noting the careful packaging and UK plug, we’re glad that part met your expectations. :-)
We apologize that the delivery took longer than expected. Especially during peak periods, couriers can experience delays, which we know is frustrating. Thank you for being so patient.
If anything feels unclear or you need support, please let us know. We’re here to help.
JC
Jarison Criscuolo
Very satisfied.
Fantastic service and communication from Mitolight.
PL
Petra, MITO LIGHT
(Administrator)
Thank you so much for your kind words, Jarison!
We’re thrilled to hear you’re very satisfied and that our service and communication stood out. If there’s anything else we can do for you, we’re here to help. Enjoy your MITO LIGHT!
MS
Marion Steel
Very satisfied with the 5 star customer service and speed of delivery.
PL
Petra, MITO LIGHT
(Administrator)
Thank you so much for your kind words, Marion! :)
We’re really happy to hear you’re satisfied with our customer service and the fast delivery.
If you ever need anything in the future, we’re here for you.
DF
Daniel Fraser
Very satisfied. It works. I have used it for muscle strains and the next day the pain is gone.
My only want would be a small stand or support for the lamp.
JL
Jakub, MITO LIGHT
(Administrator)
Thank you very much for your beautiful feedback, Daniel! :)
Our Bulbs can be used in any lamp or chandelier where the E27 thread is present, the input voltage is AC 100-240V, and the minimum power wattage is 18W. Regarding the size of the shade, you need to choose a lamp such that the size of the shade is larger than the bulb's diameter, which is 12.1 cm.
Have a lovely day!
CP
Colin Pope
Very satisfied everything was delivered exactly how you said it would be.The hand held lamp 4 was easy to use and although it is early days after just 5 days use together with Neural sounds therapy it does seem to have helped with my knee, I will keep you informed over the coming weeks . Many thanks to all a t Mito for excellent service and follow up care Kind Regards Colin R Pope.
PL
Petra, MITO LIGHT
(Administrator)
Dear Colin, thank you so much for your wonderful feedback. It truly means a lot to us. :) We’re delighted to hear that everything arrived just as expected and that you find the Bulb 4.0 easy to use. It’s great to know that, even after only a few days, you’re already noticing positive effects together with your Neural Sounds therapy.
We’ll be very happy if you keep us updated on your progress over the coming weeks. It’s always inspiring for us to hear how our products are making a real difference.
On behalf of our entire MITO LIGHT team, thank you again for your trust, your kind words, and for sharing your experience. We’re always here for you whenever you need us.
MK
Maria Kinney
Excellent product. Easy to use and effective. Outstanding customer service. Prompt delivery and no hidden costs.
KB
Kateřina Blacká
(Administrator)
Thank you very much for your wonderful feedback, Maria. :) We are delighted to hear that you are happy with your MITO LIGHT, found it easy to use and effective, and that our customer service and delivery met your expectations. We wish you continued positive results with your MITO LIGHT and are always happy to assist you anytime you need. Have a lovely day.
M
Manjeet
It's early days yet but I definitely like it. I'm a British Indian skin tone going through peri - menopause and suffer with rosacea due to hormonal fluctuations my skins been temperamental over last few years. Just had a recent flare up& to help with skin ageing I decided to invest in a RLT with NIR due to concerns around melasma & hyperpigmentation issues I've experienced neither of those issues so far. I like the design of the website and the panels & the products are different from the usual masks which I didn't want. I've had compliments on my skin already of glow and I myself can already see good skin coming through. I use it on my knees and feel the waves travel down to my toes, so they travel quite far just focusing on one spot. I think I get inner heat waves shortly after using it which will be nice in winter. I can feel there are cognitive benefits too ie a calmer mind. I'll buy the mat in due course. I'd like to add it'd be helpful if there was a youtube video with deno's detailing how far to hold the device from the face for maximum benefit how often to use on face per day just basically better instructions on the benefits etc. I use it everyday and I love it. Definitely recommend it
KB
Kateřina Blacká
(Administrator)
Thank you so much for your lovely feedback, Manjeet! :) We’re truly happy to hear that you’re enjoying your MITO LIGHT and already noticing such positive changes. It’s wonderful that people around you are seeing the difference in your skin too! It’s also great to hear that you’re experiencing a calmer mind, red light can offer many benefits, and we’re glad it’s supporting you in this way. We really appreciate your kind words about the design of both our website and the device itself. That means a lot to us. I’ve just sent you an email with more details on how to use the device correctly, and I hope it helps. If you ever feel like you need more guidance, please don’t hesitate to reach out. We’re always here for you. And if you ever consider adding a panel to your routine, we’d be more than happy to assist you in choosing the right one for your needs. Thank you again for your trust and enjoy the benefits of the red light!
IW
Ian Webster
Good product, but Fed-Ex, the delivery company are still operating in the 1990's - had to wait in all day for the delivery
KB
Kateřina Blacká
(Administrator)
Dear Ian, thank you so much for your review and for your kind words about our product. :) We're truly sorry to hear about your experience with FedEx. We completely understand how frustrating it must have been to wait all day for your delivery, and we truly appreciate your patience. So far, we have had a generally good experience with FedEx, which is why we're especially sorry that your delivery wasn’t ideal. If you'd like to share more details with us via email at hello@mitolight.com, we would be more than happy to forward your feedback directly to them. Nevertheless, we’re really glad to hear that you're happy with your MITO LIGHT® product, and we hope it brings you many benefits. If there’s anything else we can do for you, please don’t hesitate to let us know. Enjoy your red light sessions!
RP
Rick Phillips
I really like the product, it's really well made. I have used it several times and want to buy the bigger unit now.
KB
Kateřina Blacká
(Administrator)
Thank you so much for your kind feedback, Rick! :) We’re very happy to hear that you’re enjoying your MITO LIGHT® and that you've already started seeing the benefits. It’s wonderful to know you appreciate the quality and are now considering a larger unit to take your sessions even further. If you’d like any help choosing the right model for your needs or comparing options, i’ll be more than happy to assist you. Have a nice day!
KM
Kai Martin
Excellent service.. only used it a few times but love the feeling of the light already… am excited to see the results in a few more weeks
KB
Kateřina Blacká
(Administrator)
Thank you so much for your lovely review, Kai! :) We're truly happy to hear that you've had a great experience with our team and that you're already enjoying the red light sessions. If you ever have any questions along the way or need support, we’re always here for you. Have a great day!
AT
April Thatcher
The absolute best company I have ever purchased anything from !!!
I can’t praise them enough for their customer support and product quality.
KB
Kateřina Blacká
(Administrator)
Thank you so much for your amazing feedback, April! :) Your kind words truly mean the world to us. We are beyond grateful for your support and thrilled to hear that you had such a positive experience with both our customer service and product quality. Knowing that we’ve made such an impression makes all our efforts worthwhile! If you ever need anything, we’re always here for you. Enjoy your MITO LIGHT® product, and have a fantastic day!
DC
David cole
I’m very satisfied with this product because it’s so flexible, I can use it anywhere on my body, from giving red light to my prostate to my neck, definitely recommend, especially because of the price, very reasonable. Regards d. Cole
KB
Kateřina Blacká
(Administrator)
Thank you so much for your wonderful feedback, David! :) We're delighted to hear that you’re satisfied with your new red light device and that you appreciate its flexibility and affordability. It’s great to know that you’re making the most of its versatility for red light sessions. If you ever have any questions, we’re always here to help. Have a good day!
JB
Julie Burton
Brilliant service and always reply to queries I have. I use it every day
KB
Kateřina Blacká
(Administrator)
Thank you so much for your wonderful feedback, Julie! :) We're delighted to hear that you’re happy with our service and that we’ve been able to promptly assist with your questions. It’s fantastic to know that you’re using your MITO LIGHT device daily and making it a part of your routine. If you ever have any more questions or need support, we’re always here to help. Thank you for your trust in MITO LIGHT!
J
Jami s
Very, lovely customer service, very good quality lamp
KB
Kateřina Blacká
(Administrator)
Thank you so much for your kind words! :) We are thrilled to hear that you’re happy with our customer service and the quality of the lamp. Your satisfaction is our top priority, and your feedback means the world to us. If you ever need any assistance or have further questions, please don’t hesitate to reach out.
CW
Chris Walsh
This is a great innovation, I aggravated an old shoulder problem, it just wouldn’t settle whatever I did. The light helps, 20 minutes twice a day & 10 days later it’s so much better 🙏
I’ve recommended this to friends as I feel it genuinely works
KB
Kateřina Blacká
(Administrator)
Thank you so much for sharing your experience, Chris! :) We're thrilled to hear that our red light device has helped your shoulder. It's wonderful to know that after just 10 days, you've seen such positive results, and we appreciate your trust in recommending us to your friends. If you have any questions or would like further guidance on maximizing the benefits, please feel free to reach out. Wishing you continued healing and well-being!
HS
Henry Stickland
10/10
KB
Kateřina Blacká
(Administrator)
Thank you for the wonderful review, Henry! :) We're thrilled to hear that you're experiencing the benefits of MITO LIGHT® and enjoying your sessions. If you ever have any questions, feel free to reach out!
JC
James Clash
Great shop, customer service and very impressed with quality of the light unit.
KB
Kateřina Blacká
(Administrator)
Thank you so much for your wonderful feedback, James! :) I’m delighted to hear that you’re impressed with the quality of your light and had a positive experience with our team and service. Your satisfaction means a lot to us, and we're here anytime you need assistance.
Enjoy your MITO LIGHT, and thank you once again for choosing us!
R
RKE14
Excellent product. The customer service is excellent. My first light arrived and did not work. It was replaced in days. I was so impressed with the customer service. I have not had time to use it but my parents have been. They are finding it amazing for all their movement limitations. My dad was unable to use his hand due to discomfort and tightness and in two weeks of use all the problems have gone completely and he says he has been so pleased to be able to grip things again. Nothing has been able to help him and this has worked. Thank you so much and I think I'll be ordering a panel now.
KB
Kateřina Blacká
(Administrator)
Thank you so much for sharing your experience! :) We’re thrilled that your replacement arrived quickly and even more delighted to hear how much your parents have benefited! Knowing that our product has made such a positive difference is incredibly rewarding for us. If you decide to order a panel, we’ll be here to assist with anything you need. Thank you for choosing MITO LIGHT®!