Store rating

Thank you for your amazing feedback, Denise! ♥ We appreciate your kind words about our communication and delivery. It's wonderful to hear that your plantar pain has already started to subside after just a few days of using the lamp. We have high hopes that you'll continue to see positive results. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! :)

Thank you so much for your enthusiastic review, Peter! We're absolutely delighted to hear that you're happy with our product and your overall customer experience with our company. Your enthusiasm brightens our day! ♥ If you have any questions or need any assistance, please don't hesitate to reach out. We are here for you! :)

Thank you for your wonderful feedback, Isabel. We're thrilled to hear that you're pleased with our service and find our team friendly, efficient, and well-informed. It's fantastic that you're experiencing noticeable improvements in your mood and energy levels by using the lamp daily. We're confident that you'll continue to see positive results, especially during the winter months. :) If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your continued use of the lamp and the benefits it brings!

Julia, thank you for your detailed and positive feedback! I'm glad to hear that our product is helping with your neck and vertigo problems. It's great to know that the prompt delivery and customer service met your expectations. Upgrading to a larger unit in the future could indeed provide even more benefits. Eventually, be sure to let us know in the future so we can help you choose the perfect model. We sincerely believe that it will also help with your fibromyalgia. Wishing you continued relief and improvement! <3

Thank you for sharing your positive experience with us, Susie! :) We're delighted to hear that you found our service efficient and informative. It's wonderful to know that you're already noticing improvements in your skin, hair, and nails and that your husband is experiencing relief in his knees and hips. We're happy to hear that our device is making such a positive impact, and we look forward to supporting you if you decide to upgrade to a larger light in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We are here for you! :)

Dear John, Thank you so much for your kind words! We are thrilled to hear that you are pleased with both our service and our product. Your satisfaction is our top priority, and it's wonderful to know that we have met your expectations. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again. :)

Thank you so much for your fantastic review! We're happy to hear that you had such a positive experience with our customer service and products. It's great to know that the panels, stand, and blue light-blocking glasses have made a noticeable difference for you. :) We're so happy that you felt energized after the first use and that the combination with methylene blue has brought such remarkable results. Your confidence in our products means a lot to us. ♥ If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here for you! :)

Thank you so much for your kind review, Julie! We're so happy to hear that you were satisfied with the quality and prompt delivery of the Bulb 3.0. It's great to know you found our customer service excellent and would recommend our product. :) We're also glad to hear that the exchange to the Starter 4.0 went smoothly and that our communication met your expectations. Your satisfaction is our priority, and it's wonderful to know you're a happy customer. ♥ If you need any further assistance or have any questions, please feel free to reach out. We are here for you. :)

Thank you so much for sharing your initial impressions, Peter! :) We're delighted to hear that you're pleased with both our service and your new product. We're confident it will continue to meet your expectations over time. If you ever have any questions or need assistance as you continue to use it, please don't hesitate to reach out. We're here to support you every step of the way. :)

Thank you for your feedback on your recent experience with the Mitohacker 4.0, Simon! It’s fantastic to hear that the delivery and overall quality of the product have met your expectations. We appreciate you highlighting the issue with the on/off switch and apologize for any inconvenience it may have caused. This isn’t typical of our products, and if the issue continues, please reach out to us directly. We’re here to help, whether it means troubleshooting further or organizing a replacement if necessary. Regarding your experience with the red light therapy, it sounds like you're thoughtfully adjusting the duration of your sessions, which is excellent. When starting out, it's crucial to allow your skin and body to adapt to the therapy, especially since individual responses can vary. A general guideline is to begin with shorter sessions at a moderate distance—about 15-50 cm from the light source—and gradually increase as you gauge your skin’s tolerance and response. For deeper tissue effects, like muscle and joint relief, closer proximity to the light can be more beneficial, whereas, for skin and hair, a slightly farther distance can still be effective without the risk of irritation. Also, it's essential to consider the entire illuminated area and the irradiation power, which decrease and increase, respectively, with greater distances. Finding the right balance for your specific needs can take some adjustments, and your proactive approach is commendable. We understand your need for more comprehensive usage guidelines and appreciate your suggestions for improvement. We are continuously working to enhance our customer resources and will take your feedback into account as we develop further educational materials. If you have any specific questions, please don't hesitate to reach out to us. We are always happy to assist you!

Dear Lian, Thank you for taking the time to share your wonderful experience with our company. We are so happy to hear that you are already feeling the benefits after just a few weeks of use and that you are satisfied with the efficiency of our service. ♥ Should you need any further support or have any questions as you continue to use your device, please do not hesitate to reach out. We are here to help and ensure you get the most out of your experience. :)

Thank you for your feedback, Helen! :) We're glad to hear that your shipment arrived swiftly, even during the busy Easter holidays. It’s great to know you’re beginning your journey with our red light therapy device. Indeed, the brightness can be quite surprising! We always recommend using the goggles provided for your safety and comfort. If you have any questions as you continue to use your new light, or if there's anything else we can assist you with, please feel free to reach out. :) Enjoy your therapy sessions, and we look forward to hearing about your experiences! ♥

Dear Mrs. Sylvie, Thank you for taking the first steps in your red light therapy journey with us! We're here to support you as you embark on this new path toward overall well-being. It's great to hear that you've started using our product, and we are as eager as you are to see the positive changes it brings! :) Remember, our team is always here if you have any questions or need guidance along the way. Thank you for choosing us! :)

It's absolutely fantastic to hear about the amazing results you've experienced with your treatment after just 12 days, Bev! Your journey is incredibly inspiring to us, and we're thrilled to be a part of your journey. If you have any questions, need tips, or just want to share more about your progress, we're here for you. Your wellness success is our greatest reward. Thank you for sharing your positive experience. ♥

Dear Joanna, Thank you so much for your encouraging words and for choosing the Bulb 4.0! It's wonderful to hear your positive feedback on our customer service as we strive to deliver the best experience possible. :) We're excited for you to experience all the benefits red light therapy has to offer. Should you have any questions or need further information as you continue your journey, please don't hesitate to reach out. We're here to support you every step of the way! :)

Dear Rob, Thank you so much for your wonderful feedback on our Bulb 4.0! We're thrilled to hear that you're enjoying your experience with the product, appreciating its well-built design, ease of travel, and that it generates no heat during use. It's great to know that our efforts to deliver both top-notch service and a quality product have positively impacted your red light therapy journey. If there's anything more you need or if you have any questions, please don't hesitate to reach out. We're here to support you every step of the way! :)

Dear Thierry, Thank you so much for your thoughtful review of our Bulb 4.0. We're happy to hear about the positive impacts it's already having on your skin, hair, and sleep quality. Your satisfaction and well-being are our top priorities, and it's wonderful to know that our product is contributing positively to your life. Regarding your feedback about the need for support when using Bulb, the use of pillows for stability is a really innovative idea! However, we understand it's not the ideal solution. Your comfort and ease of use are important to us. As you've pointed out, while the Bulb does not require a dedicated stand and can be held freely, we understand that for longer sessions, holding it might become uncomfortable. We have an excellent alternative—utilizing a lamp or chandelier with an E27 thread. This is a practical and versatile solution that many of our customers find helpful. For a seamless fit, ensure that the lamp or chandelier supports an input voltage of AC 100-240V and has a minimum power wattage capability of 18W. This will ensure that the Bulb operates safely and effectively. Additionally, it's also important to consider the size of the lampshade. The Bulb has a diameter of 12.1 cm. Should you have any further questions or need assistance, please do not hesitate to reach out. We're here to support you every step of the way!

Thank you for sharing your feedback, Richard. It's wonderful to hear about your positive experience with the build quality of the Starter 4.0 and our customer communication. We understand your concerns regarding the stand's limited adjustability and the temporary unavailability of the app on the Play Store. Your feedback is invaluable as it helps us identify areas for improvement. We're committed to enhancing our products and services, and we'll take your comments into consideration for future updates to our product offerings and accessories. Regarding the app, we are actively working on resolving the compatibility issues to ensure it is available to all our customers throughout all devices with Android OS as soon as possible. We expect this to be resolved by the end of February, so you can look forward to using your device to your full convenience very soon. We appreciate your patience and understanding in this matter. For the discomfort in your knees and hands, while individual results can vary and some may notice improvements sooner than others, continued use is key to experiencing the full benefits of red light therapy. We believe you'll start to see more significant relief with prolonged use. If there's anything specific you'd like assistance with or any more feedback you wish to share, please don't hesitate to reach out to us directly. Your satisfaction and well-being are our top priorities, and we're here to support you on your red light therapy journey.

Thank you so much for taking a moment to share your experience with us, David. :) We're thrilled to hear that you were impressed with our service. It's incredibly rewarding to know that we've met your expectations! Your satisfaction is our greatest motivation. If there's anything more we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. :) Thank you once again for your kind words. We look forward to serving you again in the future!