Store rating

Thank you for sharing your feedback, Richard. It's wonderful to hear about your positive experience with the build quality of the Starter 4.0 and our customer communication. We understand your concerns regarding the stand's limited adjustability and the temporary unavailability of the app on the Play Store. Your feedback is invaluable as it helps us identify areas for improvement. We're committed to enhancing our products and services, and we'll take your comments into consideration for future updates to our product offerings and accessories. Regarding the app, we are actively working on resolving the compatibility issues to ensure it is available to all our customers throughout all devices with Android OS as soon as possible. We expect this to be resolved by the end of February, so you can look forward to using your device to your full convenience very soon. We appreciate your patience and understanding in this matter. For the discomfort in your knees and hands, while individual results can vary and some may notice improvements sooner than others, continued use is key to experiencing the full benefits of red light therapy. We believe you'll start to see more significant relief with prolonged use. If there's anything specific you'd like assistance with or any more feedback you wish to share, please don't hesitate to reach out to us directly. Your satisfaction and well-being are our top priorities, and we're here to support you on your red light therapy journey.

Thank you so much for taking a moment to share your experience with us, David. :) We're thrilled to hear that you were impressed with our service. It's incredibly rewarding to know that we've met your expectations! Your satisfaction is our greatest motivation. If there's anything more we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. :) Thank you once again for your kind words. We look forward to serving you again in the future!

Grant, thank you so much for your positive feedback! We are so happy to hear that your issue was swiftly identified and resolved. Even if the percentage of the claims is very low, we want to be sure that every customer gets their help promptly and that they can use their device in perfect condition as soon as possible. :) Should you have any further questions or need any assistance again, please don't hesitate to reach out to us. We're here to support you every step of the way! ♥

Arman, thank you for your honest feedback. We are sorry that the adjustability of the stand did not meet your expectations. It is true that to change position, two threads must be unscrewed by hand, the panel rotated 90 degrees on the axis, and then the two threads screwed back in by hand. Your comments are very important to us as we are always trying to improve our designs based on feedback. If you are not satisfied with the stand, you can of course return it under our 30-day money back guarantee. If there is anything we can help you with, please contact us, we will be happy to help. Karel Mencl, Head of Product

Thank you so much for taking the time to leave a review! It's always a pleasure to hear when our products have a positive impact on our customers' lives. Thank you for choosing us, and we hope that it continues to provide you with all the amazing benefits you need to feel your best. We are at your service if you need anything. Don't hesitate to reach out! :)

Thank you so much for your positive review, Albert! :) We're so happy to hear that you are satisfied with the fast shipping and the quality of your received product. Ensuring that our customers are happy with their purchases is of utmost importance to us. :) If you have any further questions or need assistance with your product, please feel free to contact us. We're here to support you every step of the way!

Dear Yvonne, thank you so much for taking the time to share your initial impressions of the MITO LIGHT® Bulb 4.0! :) It warms our hearts to hear that you appreciated the personal touch of the handwritten note and were satisfied with the quick delivery service. ♥ We're thrilled to know that you've found the bulb to be strong in its therapeutic effects even in the early stages of use. As you continue with your red light therapy sessions, we're confident that you'll start to experience even more of the long-term benefits that our carefully designed product aims to deliver. :) Regarding your query about a stand for the lamp, while the Bulb 4.0 is primarily designed for versatility and ease of use in standard E27 sockets, we understand how a dedicated stand could enhance usability and convenience. Currently, we don't offer a specialized stand for Bulb 4.0, but it’s a wonderful suggestion, and we'll certainly pass it along to our product development team for future consideration. In the meantime, many of our customers have had success using the bulb in a variety of desk lamps or freestanding fixtures with an E27 socket. Just ensure that the power wattage of the lamp is minimal at 18 W. We’re here to support you, so if you have any further questions or need assistance, don't hesitate to reach out. Your health and satisfaction are our top priorities! ♥

Dear Janine, thank you so much for your review! :) We are delighted to hear about your positive experience with our red light therapy device! It's wonderful to know that you've noticed significant improvements in your sleep and energy levels. Your feedback is incredibly valuable to us, and it reaffirms our commitment to providing exceptional products and customer service. If you have any more insights or need further assistance as you continue your journey with red light therapy, please don't hesitate to reach out. Your well-being is our top priority! ♥

Thank you so much for your kind words, Ella! Providing excellent customer service is at the heart of what we do, and we're thrilled to know you had a great experience. ♥ If you ever have more questions, need support, or just want to share your red light therapy journey, we're here for you. Your satisfaction and well-being are our top priorities. Thank you for choosing us and for taking the time to share your feedback! :)

Thank you so much for your kind words and for taking the time to share your experience with us, Sue. :) It's truly heartwarming to hear how satisfied you are with our Starter 4.0 and the service you received. Hearing that the product has been beneficial for you and your family and that it has provided value for money, is incredibly gratifying. We're delighted to know that you found our customer service and speedy delivery to your liking. We strive to ensure that every customer feels valued and supported, and your feedback is a wonderful affirmation of our efforts. :) If you have any more questions or need assistance in the future, please remember that we're here for you. Thank you again for choosing our Starter 4.0, and for sharing your positive experience with us. It means the world to us! ♥

Thank you so much for sharing your experience, Nikki! ♥ It's heartening to hear how well you've been responding to the red light therapy, especially regarding your collarbone's healing and the improvements in your skin and hair health. Your approach of using the therapy for 5-8 minutes 4-6 times a week seems to be yielding fantastic results. It's also wonderful to hear about the positive impact it has had on your mood and immune resilience during the winter. We're thrilled that MITO LIGHT® has been a valuable addition to your wellness routine and that it's also benefiting your family. If you have any further questions or need additional guidance as you continue with your therapy, please feel free to reach out. We're here to support you every step you take! :)

Thank you for the 5-star rating, Philip! :) We're thrilled to know that our product has met your expectations. Your feedback is invaluable to us, and it motivates our team to continue providing top-notch products and services. :) Should you ever have any questions, or comments, or need assistance in the future, please don't hesitate to reach out. We're here to help! :)

Thank you for sharing your enthusiastic feedback with us, Sugee! ♥ We're absolutely delighted to hear that after a long search, our product has met your expectations and stood out for you. :) It's heartening to know that the product quality and its comfortable temperature have been particularly pleasing for you. Our team has put in a lot of effort to design a product that offers both efficacy and comfort, and it's always rewarding to hear when we've hit the mark! Should you have any questions or need further support with your product, please don't hesitate to get in touch. We're here to help. :) Thank you for choosing MITO LIGHT. Enjoy the benefits, and we hope it continues to serve you well!

Thank you so much for your positive feedback. We are always happy to read such positive comments, especially when our devices help with reducing pain, which can be a real fun stopper in our lives. So thank you very much for sharing it and please, let us know if there is anything we can do for you. We stay at your disposal and will be happy to assist you with all you need.

Thank you very much for your kind review, Simon. We also believe our products are worthy and it is indeed an amazing investment when it comes to our health. Seeing our products helping you with your back pain in such a short period of time is just great! I'm sure there are many more positive benefits to come! :) Meanwhile, if we could help you with anything, please let us know, we'll be more than happy to assist. :)

Estimada Gema, muchas gracias por su crítica positiva, realmente lo apreciamos. Estamos seguros de que todos los beneficios de la terapia con luz roja llegarán muy pronto, y el dispositivo cumplirá todas sus expectativas :) Mientras tanto, si hay algo que podamos hacer por usted, no dude en ponerse en contacto con nosotros. Estamos aquí para usted y estaremos encantados de ayudarle en todo lo que necesite.

Danielle, thank you so much for your amazing feedback. For us, this is the best fuel for our gear, and we dearly appreciate it. :) We believe your new Bulb manages to help your grandma with all she needs. We stay at your service, so please let us know if there is anything we could do for you, we'll be more than glad to help you. :)

Thank you so very much for your awesome review! We're delighted to hear that you're enjoying your blue light blocking glasses and that our support team provided you with such excellent service. At MITO LIGHT, we strive to create high-quality products and provide our customers with the best possible support. We're thrilled to hear that we were able to assist you quickly and efficiently. If you have any further questions or need any additional assistance, please don't hesitate to reach out to us. We're always here to help and happy to do so.

Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you've had an excellent experience with our service staff and that our MITO LIGHT panels are making such a positive impact on your moods, skin, energy levels, and overall well-being. At MITO LIGHT, we're dedicated to providing our customers with the highest quality products and exceptional customer service, and it's always great to hear when we've hit the mark. If you have any questions or need any further assistance, please feel free to contact us. We're always here and happy to help in any way we can!