Complaints & Returns

Return Policy - 30 Day Money Back Guarantee No Questions Asked

Not satisfied with the MITO LIGHT® product for any reason? No problem! We offer a 30-day money back guarantee for all products. If you find out you are not satisfied with the product within the first 30 days, please use the return form below and send the undamaged product in original condition back to us according to the following instructions and we will refund the full amount to you after receiving and checking the returned product.

Please pack the item in its original packaging and include all original accessories! 

Here you can find our complaint conditions.

 

Disposal: In order to protect the environment, the device must not be disposed of in household waste. Disposal must be carried out in accordance with local regulations. The environmentally friendly disposal of electrical waste is ensured through the REMA System, a.s. collection system. If you wish to dispose of your device, contact us at hello@mitolight.co.uk and we will arrange a free worldwide pick-up of your device at your address and will arrange transfer of the device over to a collection point of REMA System, a.s.